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Data Protection

GL99 Privacy Policy — Your data is safe with us

GL99 places the highest priority on protecting users' personal information. This document transparently explains how your data is collected and used.

Last Updated: January 2026

How We Protect Your Privacy

A quick overview of gl99's core data protection pillars

Encryption Protection
GL99 uses industry-leading SSL/TLS encryption. All your data transfers are fully encrypted, making it impossible for any third party to access your information.
Secure Data Storage
Your personal information is stored on high-security servers. Data protection is ensured through regular security audits and continuous monitoring.
No Data Sold to Third Parties
GL99 never sells your personal information to third parties. Your data is used solely for the purpose of delivering our services.
Minimal data collection
gl99 only collects data that is strictly necessary. No excessive or unnecessary information is requested. Your privacy is always respected.
Your Control
You have the right to view, correct, and delete your data. Contact our support team at any time to manage your personal information.
Transparent Policy
GL99's Privacy Policy is fully transparent and written in plain language. What you read is what we follow — no hidden terms.
Table of Contents

Your privacy is our priority. By using the GL99 platform, you agree to this Privacy Policy. Please read it in full.

01 Scope & Applicability

GL99 (https://gl99.ws) is a trusted online betting platform in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping their information safe.

This Privacy Policy explains how GL99 collects users' personal information, the reasons for doing so, where it is stored, and how it is kept secure. This policy applies to the GL99 website, mobile application, and all related services.

By creating an account or using services on the gl99 platform, you are agreeing to this Privacy Policy. If you have any objections, please refrain from using the platform and contact us.

02 What Information We Collect

GL99 only collects the information necessary to provide its services. A detailed breakdown of the data collected is outlined below:

Data Type Example When It Is Collected
Identity-Related Information Full name, date of birth, national ID number During Registration & Verification
Contact Information Mobile number, email address At Registration
Financial Information BKash/Nagad/Rocket number, transaction history During Deposits & Withdrawals
Technical Information IP address, device type, browser While Using the Platform
Usage Data Betting history, login times, preferences Continuously & Automatically
Verification Documents Scanned copy of ID, selfie During the KYC Process

Beyond the information listed above, GL99 does not collect any additional sensitive data such as religious identity, political opinions, or similar personal attributes.

03 How Data Is Collected

GL99 collects information through several methods. The primary ones are:

  • Directly Provided Information: Information you provide directly through registration forms, profile updates, support tickets, or contact forms.
  • Automatic Collection: Information is collected automatically while using the platform through cookies, log files, and tracking technologies.
  • From Payment Processors: When a financial transaction is made, the relevant payment gateway shares the necessary information with gl99.
  • From Identity Verification Services: Information may be obtained from third-party verification services as part of the KYC process.
  • Through Customer Support: Information provided during live chat or email correspondence is retained on record.

GL99 never collects sensitive information through unexpected or unauthorized means. If you receive any suspicious communication, please notify our support team immediately.

04 Purpose of Data Use

GL99 uses the data it collects for the following purposes:

  • Account Management: Completing the registration process, verifying logins, and maintaining account security.
  • Service Delivery: Managing betting, payment processing, withdrawals, and other platform features.
  • Identity Verification (KYC): To verify identity in compliance with legal requirements and Anti-Money Laundering (AML) policies.
  • Customer Support: Responding to inquiries, complaints, and support tickets.
  • Fraud Prevention: Detecting suspicious activity and ensuring platform security.
  • Personalized Experience: To show you offers and content tailored to your preferences.
  • Legal Obligations: Retaining data to comply with applicable laws and regulations.
  • Service Improvement: Analytics to improve platform performance and enhance the user experience.

GL99 never sells or rents your information to third parties for advertising purposes. Only service-related communications and promotional messages you have consented to will be sent.

05 Data Sharing & Disclosure Policy

GL99 may share user information with third parties only under strictly limited circumstances, which are outlined clearly below:

  • Service Provider: Payment processors, KYC verification agencies, and technology service providers — all of whom work solely on behalf of GL99 and are not permitted to use your data for their own purposes.
  • Legal Obligations: Information may be disclosed pursuant to a court order, a lawful request from a government authority, or as required by applicable law.
  • Fraud Prevention: To assist relevant authorities in investigating cybercrime or financial fraud.
  • Business Transfers: In the event of a company merger or acquisition, data may be transferred; however, the new owner will remain bound by this Privacy Policy.

GL99 never sells or shares your information with third parties for marketing or advertising purposes. If anyone contacts you making such claims, treat it as fraud.

06 Cookies & Tracking Technologies

GL99's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve the platform experience.

Types of cookies GL99 uses:

  • Essential Cookies: To maintain login sessions and ensure platform security. Without these, the platform will not function properly.
  • Functional Cookies: Remembering your preferences, such as language settings or your preferred sports category.
  • Analytical Cookies: To review platform usage and improve our services. This information is analyzed in aggregate statistical form.
  • Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

07 Data Protection Methods

Gl99 uses industry-leading technology to protect user data. Our security measures include:

  • SSL/TLS Encryption: All data transmissions are encrypted, making it completely impossible for any third party to intercept or read them.
  • Firewall Protection: Advanced firewalls and intrusion detection systems to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security for logging into your account.
  • Regular Security Audits: Regular penetration testing and audits conducted by third-party experts.
  • Staff Training: All gl99 staff are trained in data handling and have signed confidentiality agreements.
  • Data Minimization: Only necessary data is retained; information that is no longer needed is deleted.

However, no data transmission over the internet can be guaranteed to be completely secure. gl99 takes every precaution, but in the event of a data breach, users will be notified promptly.

08 Data Retention Period

GL99 retains different types of data for varying periods:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Financial Transaction Information 7 years from the transaction date AML Regulations
KYC Documents 5 years after account closure Regulatory Requirements
Betting History 3 Years Dispute Resolution
Communication Logs 2 years Support Reference
Cookies Data Up to 12 months Platform Improvement

Once the retention period expires, data is securely deleted or anonymized. This period may be extended where required by law.

09 User Rights

Under GL99's Privacy Policy, you have the following rights:

Right to Access
You may request to view the information GL99 holds about you.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You can restrict how your data is processed for specific purposes.
Right to Data Portability
You may request a copy of your data in a standard, portable format.
Right to Object
You may object to the use of your information for specific purposes.

To exercise any of these rights, email support@gl99.ws. gl99 will respond to your request within 30 business days. In some cases, legal obligations may prevent us from fully fulfilling a request — you will be informed of the reason if so.

10 Protection of Minors

GL99 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect or store personal information from minors.

  • Age verification is mandatory during the registration process.
  • Age is verified during the KYC process using a government-issued ID.
  • If we suspect that a minor's data has been collected, the account is immediately suspended and the data deleted.
  • If parents believe their child is using gl99, please contact support@gl99.ws immediately.

GL99 is strictly for users aged 18 and above. Registration or use of the platform by minors is strictly prohibited and may be subject to legal penalties.

11 Changes to the Privacy Policy

Gl99 may update this Privacy Policy from time to time. Any changes will follow the process outlined below:

  • If significant changes are made to this policy, a notification will be sent to your registered email address.
  • The "Last Updated" date at the top of the page will be revised.
  • For significant changes, a notice will be displayed on the platform.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend reviewing this page regularly to stay informed about the latest Privacy Policy.

12 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

Email: support@gl99.ws

Website: https://gl99.ws

Response Time: Within 30 Business Days

GL99 takes every privacy-related complaint seriously and works to resolve it as quickly as possible. Your satisfaction is our priority.

Safe & Trusted

Join GL99 — Your Data is Fully Protected

Read GL99's Privacy Policy? Register now and enjoy a secure betting experience backed by our transparent practices and advanced security measures.

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Your data is secured with SSL encryption. For users aged 18+ only.

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